Refund Policy

Last Updated: [Date]

1. Return Conditions

• Returns accepted within 14 / 30 days of delivery.

• Items must be unused, unwashed, with all tags attached and in resalable condition.

• Exclusions: [customized products, intimate apparel, food, etc.].

2. Refund Process

1. Contact us (email/live chat) with order ID and reason.

2. Ship item(s) to: [Your return address].

3. We inspect and process your refund within 5 business days after receiving the return.

3. Refund Method

• Credit back to original payment method (3–10 business days).

• Gift card purchases will be refunded as store credit.

4. Shipping Cost for Returns

• Defective products: we pay return shipping.

• Other reasons: customer pays return shipping (original shipping fee is non‑refundable).

5. Exchanges
Please return the original item and place a new order.